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Order Confirmation

Once your order is successfully placed, you’ll receive an Order Confirmation Email or WhatsApp message containing your order details and a unique order number. Please keep this information for future reference.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Every order goes through a verification and quality inspection before dispatch.
  • Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Time

Estimated delivery times within Pakistan:
• Karachi: 1–2 business days
• Other Cities: 3–5 business days

Delivery times are estimates and may vary due to weather conditions, courier delays, public holidays, or remote locations.

Shipping Charges

Any applicable shipping charges will be displayed during checkout before you complete your purchase. Zerrin Fragrance may also offer Free Shipping during selected promotional campaigns.

Order Tracking

Once your order has been dispatched, you’ll receive a tracking number (where available) via email or WhatsApp so you can monitor your shipment.

Delivery Information

Please ensure your shipping address and contact number are accurate. Zerrin Fragrance is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Damaged, Incorrect, or Missing Orders

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery.

Please share:
• Your Order Number
• Clear photos of the product
• An unboxing video (recommended for damaged or incorrect order claims)

Our team will review your request and provide an appropriate resolution as quickly as possible.

Shipping Delays

While we work with trusted courier partners, unforeseen circumstances such as severe weather, courier disruptions, public holidays, or remote delivery locations may occasionally cause delays. Our support team will gladly assist you with delivery updates.

Changes to This Shipping Policy

Zerrin Fragrance reserves the right to update or modify this Shipping Policy at any time. Any changes will be published on this page and become effective immediately upon posting.

Contact Us

Zerrin Fragrance
Phone: 0336 2328333
Email: zerrinfragrance@gmail.com
Location: Karachi, Pakistan
Hours: Monday – Saturday | 10:00 AM – 7:00 PM

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